Creating Surveys in SurveyShark

Use AI to jump-start your survey

You can optionally let SurveyShark suggest questions based on your description.

Add guidance in the

Instructions to AI

field—mention tone, audience, or topics.

Review the generated questions. You can edit, delete, or add your own questions at any time.

Sometimes the AI gets the AI-generated questions wrong. This is due to AI hallucination. If you use AI to generate questions and AI randomly hallucinates, or you just don't like the questions it generated, you can ask AI to regenate the questions. You should review the questions that were generated by AI. You must accept the generated or regenerated questions before you can add new questions or edit the generated qustions. You are responsible for ensuring all content is appropriate and accurate.

Only the survey description and AI instructions are shared with the AI service. No personal data is transmitted.

If you do not want to use AI assistance to generate your questions, simply leave the instructions field blank and proceed to create your survey manually.

Create a new survey shell

Ensure you are signed in before you start.

Select

Surveys > Create Survey

from the navigation bar.

Enter a clear, descriptive title so respondents know what to expect.

Summarize the goal of the survey in the description field.

Choose

Create

to open the question builder.

Build out your questions

Use the Question Builder to add or edit each question.

If you used AI to generate questions, you have to accept or regenerate the questions that were generated with AI before you can add new questions manually.

Pick a question type from the dropdown:

Text – collect open-ended responses.

Multiple Choice – let respondents pick a single option.

Select All That Apply – gather multiple selections.

True/False – offer a quick binary choice.

Rating 1 to 10 – capture sentiment on a numeric scale.

Type the question prompt in the text field.

For choice-based questions, add options and select

Add Option

for each entry, or select from a set of

preset options.

Choose

Save Question

to save it to the survey.

Edit existing questions

Select a question from the list on the right to load it into the editor.

Update the prompt, helper text, or answer options as required.

Use

Save Question

again to store your changes.

Question types cannot be changed after creation. Delete the question and recreate it if you need a different type.

Reuse questions from your library

Expand

Start with Existing Question

to browse your catalog.

Search by keyword to quickly locate previous prompts.

Select a question to copy its wording, type, and options into the editor.

Tweak the copied content so it fits the new survey context.

Reuse is ideal for standard onboarding check-ins, recurring satisfaction surveys, and compliance questionnaires.

Copied questions become independent—changes do not affect the originals.